This is a translation provided for convenience. In case of any discrepancy, the Portuguese version prevails.
1. Who we are
We are Digitow Solutions LTDA, a company specialized in professional development and online training. Our websites digitow.com.br and digitow.net present the online typing course, and digitow.com.br also hosts a blog. Only the course requires registration and personal data; the contact and support forms collect only the data needed to answer requests.
2. Data collected and purpose
We collect the following data to create and maintain course user accounts:
- Required: name, email, city and state.
- Optional: CPF (Brazilian tax ID) and phone number.
- Automatic: IP address and cookies, to improve the user experience.
The data collected is used for:
- Creating and accessing the typing course account;
- Issuing certificates of completion;
- User support;
- Improving the website experience;
- Metrics and statistical analysis;
- Sending promotional communications, if authorized by the user.
Through the contact form we collect name, email, phone, profile (“I am a”), city, state and message and, optionally, the company website. The support form also collects CPF/CNPJ (tax ID), address, neighborhood and postal code, needed to handle payment issues, and, optionally, the platform user code. We also record your choice about receiving promotional communications. We also record the IP address and browser to prevent spam and fraud. This data is sent by email to our team, kept only as long as needed to handle the request and is not shared with third parties, except for the providers listed below, when required by law or when authorized by the user. If the contact results in a commercial proposal, the data may be kept as required by the contract.
3. Legal basis for processing
Data is processed on the following legal grounds:
- Consent of the user, when accepting the terms at registration or when submitting a form;
- Performance of a contract, to provide access to the course and contracted services;
- Legitimate interest, for statistics, security (spam and fraud prevention) and improving the user experience.
4. Storage and retention
Platform data is stored in our own secure database, using encryption, SSL and regular backups. The retention period is 6 years, unless the user requests deletion.
6. User rights
Under the LGPD, users may exercise the following rights:
- Access and edit their data directly on the platform;
- Request deletion of their account and data by contacting our support;
- Withdraw consent to promotional communications at any time;
- Request information about how their data is processed.
To request deletion of data sent through the contact or support forms, use our support page and describe your request in the message.
We do not offer data portability.
7. Data security
We adopt measures to protect user information, including:
- Encryption of stored data;
- SSL certificate to secure connections;
- Regular backups;
- Restricted access management, ensuring only authorized people can access the data;
- Anti-bot verification (Cloudflare Turnstile) on forms.
9. Marketing and communication
Users may receive promotional communications by email. To stop receiving them, use the unsubscribe link in the footer of our emails.
10. Advertising and Google AdSense
We use Google AdSense to display ads on our website. AdSense uses cookies and tracking technologies to show personalized ads based on users’ previous interactions with this and other websites.
Google may collect and use information such as IP address, device type, browser, pages visited, time on site and ad interactions. This data is used to display relevant ads and measure advertising performance.
For more information about how Google handles personal data, see the Google Privacy Policy.
11. Third-party links and content
Our websites may contain links to other websites or display third-party ads that are not operated or controlled by Digitow Solutions LTDA. When clicking an external link, users are redirected to a domain with its own privacy policy and terms of use.
Digitow Solutions LTDA is not responsible for the content, policies or practices of third-party websites. Interaction with any external website is entirely the user’s responsibility.
13. Use of the DART cookie
Google, as a third-party vendor, uses the DART cookie to serve ads based on users’ previous visits to our website and other websites.
Users can opt out of the DART cookie through the Google ad and content network privacy policy.
14. Privacy contact
If you have questions or requests about your personal data, contact us through our support page. Our Data Protection Officer (DPO) is available for privacy matters.
This policy may be updated periodically to ensure compliance with applicable law. We recommend reviewing this page regularly.